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Strength And Experience Since 1979
We Focus On Customer Service
1-888-800-9988 from US or Canada
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What if I have an mexican insurance claim ?
You must report any claim while in Mexico before you cross back over into the USA or you risk having your claim denied. We work very hard to help facilitate the claims process with our insured's.
ALL CLAIMS MUST BE REPORTED AS SOON AS THEY OCCUR AND, IN ALL CASES, PRIOR TO LEAVING MEXICO. FAILURE TO DO SO MAY RESULT IN REJECTION OF THE CLAIM.
TOTAL THEFT COVERAGE
1. Original invoice, ownership papers or vehicle certificate, duly endorsed over to your insurance company.
2. Copy of personal identification, bearing photograph and signature (in the case of individuals).
3. Copy of personal identification, bearing photograph and signature, along with a photocopy of the power of attorney (in the case of corporate entities).
4. Duplicate keys to the vehicle.
5. A certified copy, with original seals, of the complaint filed with the Public Prosecutor (Ministerio Público) corresponding to the location in which the theft occurred, indicating the motor number, serial number, and demonstrating ownership of the vehicle.
6. The original of the report filed with the Federal Highway Police and the local police corresponding to the location in which the theft occurred.
7. Report on the theft of the vehicle filed with the Highway Patrol Border Division, duly stamped and including the case or investigation number.
CIVIL LIABILITY COVERAGE - THIRD PARTY PROPERTY DAMAGE
In this type of accident and if a representative of the Company has been unable to get to the scene immediately, the policyholder must present a copy of the report filed with the Public Prosecutor (Ministerio Público), the Federal Highway Police or the local police corresponding to the location in which the accident occurred, indicating the circumstances giving rise to the claim.
CIVIL LIABILITY COVERAGE - THIRD PARTY BODILY INJURY
1. A copy of the report filed with the Public Prosecutor (Ministerio Público), the Federal Highway Police of the local police corresponding to the location in which the accident occurred, indicating the circumstances giving rise to the accident.
2. In the case of Civil Liability for Medical Expenses, Temporary Disability or Permanent Disability, the Company will provide the injured person with a pass so as to receive medical attention from a physician and/or hospital forming part of the Company's medical service provider network. The Company must be provided with a medical report, signed by the licensed physician who provided the medical services, along with the invoices issued by the hospital and physicians, pharmacy receipts accompanied by the corresponding prescriptions.
3. As the case may be, the Death Certificate corresponding to the third party insured under the Civil Liability coverage in the event of death, along with the Birth Certificate and Marriage Certificate, as applicable. In the case of Funeral Expenses, it will be necessary to provide the original invoices in connection with such expenses. If a beneficiary has not been designated, it will be necessary to present documentation demonstrating the claimant's right to succession.
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National Producer License # 2663714
California License # OC24601
3819 Saint Austell Way Perris, CA 92571
Tel: Toll Free 1-888-800-9988 US And Canada or 1-951-657-4220
Fax: 626-638-3255
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