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IF YOU HAVE AN ACCIDENT, YOUR CAR IS STOLEN, OR IF YOU REQUIRE LEGAL ASSISTANCE OR TRAVELER'S ASSISTANCE SERVICES, PLEASE CALL THE FOLLOWING NUMBERS:

ACE Seguros

ACE Seguros from within Mexico 01-800-ACE-TOUR (01-800-223-8687) Or Direct 01-55-5480-0919

ACE Seguros from within US or Canada 1-866-223-8023

ALL CLAIMS MUST BE REPORTED AS SOON AS THEY OCCUR AND, IN ALL CASES, PRIOR TO LEAVING MEXICO. FAILURE TO DO SO MAY RESULT IN REJECTION OF THE CLAIM.

1. Remain calm. In the event of an accident, do not leave the scene. Telephone your insurance company.

2. When you report the accident or theft, you will be asked to provide the following information:

* Policy number

* Name of the insured

* Name of the driver

* Make, year, type, model, color and license plate of the insured vehicle.

* Place and/or address where the accident occurred

* Telephone number, if possible to reach you by phone.

* If the vehicle is moved from the accident scene, after the initial report, you must call again to report the location

DO NOT REACH ANY VERBAL AGREEMENTS OR SIGN ANY WRITTEN AGREEMENTS. DO NOT ASSUME ANY LIABILITY. ALLOW YOUR INSURANCE COMPANY TO HANDLE THE ACCIDENT. PROVIDING THIS INFORMATION WILL ALLOW THEIR ADJUSTERS TO ACT QUICKLY AND OFFER YOU BETTER SERVICE.

TOTAL THEFT COVERAGE

1. Original invoice, ownership papers or vehicle certificate, duly endorsed over to your insurance company.

2. Copy of personal identification, bearing photograph and signature (in the case of individuals).

3. Copy of personal identification, bearing photograph and signature, along with a photocopy of the power of attorney (in the case of corporate entities).

4. Duplicate keys to the vehicle.

5. A certified copy, with original seals, of the complaint filed with the Public Prosecutor (Ministerio Público) corresponding to the location in which the theft occurred, indicating the motor number, serial number, and demonstrating ownership of the vehicle.

6. The original of the report filed with the Federal Highway Police and the local police corresponding to the location in which the theft occurred.

7. Report on the theft of the vehicle filed with the Highway Patrol Border Division, duly stamped and including the case or investigation number.

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