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Strength And Experience Since 1979
We Focus On Customer Service
1-888-800-9988 from US or Canada
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Mexican Insurance FAQs, Mexico Car Insurance Exclusions Information
What if I am involved in an accident while under the influence of drugs or alcohol?
ALL insurance policies sold in the marketplace are null and void if the driver responsible for an accident is under the influence of drugs or alcohol.
ALL CLAIMS MUST BE REPORTED AS SOON AS THEY OCCUR AND, IN ALL CASES, PRIOR TO LEAVING MEXICO. FAILURE TO DO SO MAY RESULT IN REJECTION OF THE CLAIM.
1. Remain calm. In the event of an accident, do not leave the scene. Telephone your insurance company.
2. When you report the accident or theft, you will be asked to provide the following information:
* Policy number
* Name of the insured
* Name of the driver
* Make, year, type, model, color and license plate of the insured vehicle.
* Place and/or address where the accident occurred
* Telephone number, if possible to reach you by phone.
* If the vehicle is moved from the accident scene, after the initial report, you must call again to report the location
DO NOT REACH ANY VERBAL AGREEMENTS OR SIGN ANY WRITTEN AGREEMENTS. DO NOT ASSUME ANY LIABILITY. ALLOW YOUR INSURANCE COMPANY TO HANDLE THE ACCIDENT. PROVIDING THIS INFORMATION WILL ALLOW THEIR ADJUSTERS TO ACT QUICKLY AND OFFER YOU BETTER SERVICE.
* DO NOT leave the vehicle unattended after an accident. Try to photograph the car and engine to document all parts and the condition of the vehicle before your vehicle is towed. The insurance policy does not cover loss arising from the partial theft of parts.
* When the adjuster arrives at the scene of the accident, please provide him with the following documents:
o Policy
o A valid driver's license
You must fill out the Accident Report, which will be provided to you by the adjuster. This document is essential for processing and handling the claim. If you fail to fill out the Accident Report, your insurance company cannot initiate the administrative processing of your claim file.
* If you need towing service, it is important that you sign the parts inventory upon turning your vehicle over to the towing company. Your insurance company will not be responsible for the loss of parts which are not stipulated in this inventory.
Please indicate your policy number, location and a telephone number where you can be contacted, as well as the type of assistance you require.
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National Producer License # 2663714
California License # OC24601
3819 Saint Austell Way Perris, CA 92571
Tel: Toll Free 1-888-800-9988 US And Canada or 1-951-657-4220
Fax: 626-638-3255
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